At 55jj, your privacy is not an afterthought — it is built into the way our platform works. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we store it, who we share it with, and what rights you hold over your own information. Read it carefully before creating your account.
This Privacy Policy applies to all personal data processed by 55jj in connection with the registration, operation, and maintenance of player accounts on the 55jj platform, including all associated products: cricket sportsbook, live casino, slot games, crash games, and promotional activities. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
55jj is Pakistan's leading online cricket betting and casino platform. When you register with us, place a bet, make a deposit, or simply browse the platform, we process certain personal information about you. We understand that Pakistani players value their privacy deeply, and we take our responsibilities as a data handler seriously.
This Privacy Policy sets out a transparent and straightforward account of our data practices. We have written it in plain English so that every 55jj player — whether they are placing a PSL bet from Karachi or spinning the reels from Lahore — fully understands how their information is being used and what controls they hold over it.
By registering an account on 55jj or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood the data practices described herein. If you do not agree with any part of this Privacy Policy, you should cease using the platform and may request account closure at any time.
55jj collects personal data across several categories. The table below summarises the types of information we process and the context in which we collect it.
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Registration & KYC verification |
| Contact Data | Mobile number, email address, city of residence | Registration, support communications |
| Financial Data | JazzCash / EasyPaisa number, bank account details, transaction history, PKR balances | Deposits, withdrawals, AML compliance |
| KYC Documents | CNIC scan (front & back), live selfie, proof of payment method | Identity and age verification |
| Gaming Activity | Bet history, game session logs, wagering patterns, win/loss records | Gameplay on all 55jj products |
| Technical Data | IP address, device type, browser fingerprint, operating system, login timestamps | Automatic collection during platform use |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for SMS, email, and push notifications | Account settings, promotional campaigns |
55jj does not collect sensitive personal data such as biometric data (beyond liveness checks for KYC purposes), health information, political opinions, or religious beliefs. We collect the minimum data necessary to operate a compliant, secure, and personalised gaming platform.
55jj collects personal data through the following channels and mechanisms:
You provide data directly to us when you complete the 55jj registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team via live chat or email, respond to a promotional survey, or update your account settings. All direct collection points are clearly identified at the time you submit your information.
When you use the 55jj platform — whether via a desktop browser, mobile browser, or the 55jj app — our systems automatically record certain technical data including your IP address, device identifiers, session duration, pages visited, game interactions, and error logs. This information is collected using cookies, server-side logging, and similar tracking technologies as described in Section 10.
55jj may receive supplementary identity and fraud-risk data from third-party identity verification providers engaged to assist with CNIC validation and AML screening. We may also receive aggregated device reputation data from fraud prevention partners. All third-party data sources used by 55jj are bound by data sharing agreements that restrict the use of information to the purposes for which it was shared.
55jj processes your personal data for the following specific and legitimate purposes:
Each category of data processing carried out by 55jj rests on one or more of the following legal bases:
55jj does not sell, rent, or trade your personal data to any third party. We share data only in the following circumstances and only to the extent strictly necessary:
To process your PKR deposits and withdrawals, we share relevant transaction data with our partner payment processors including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network validators. These processors are bound by their own privacy obligations and may not use your data for any purpose beyond the immediate transaction.
To fulfil our KYC and age verification obligations, we share identity data (including CNIC information and selfie images) with licensed third-party identity verification providers. These providers are subject to strict data processing agreements and may not retain your data beyond the period required for verification.
Live casino and slot games on 55jj are delivered by certified third-party studio providers. Limited technical session data (such as session tokens and game round IDs) is exchanged with these providers to facilitate gameplay and settle outcomes. No personally identifiable data beyond what is necessary for game delivery is shared with game studios.
55jj will disclose personal data to regulatory authorities, law enforcement agencies, or licensing bodies when required to do so by applicable law, court order, or the conditions of our international gaming license. We will make reasonable efforts to notify affected players of such disclosures where legally permitted to do so.
55jj will never share your personal data with third parties for their own independent marketing or commercial purposes. Any data sharing arrangement with service providers is governed by a formal data processing agreement that restricts use to the defined purpose only.
55jj retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, or licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Gaming license & AML obligation |
| KYC Documents | 5 years after account closure | Regulatory requirement |
| Financial Transaction Records | 5 years after each transaction | AML/CFT compliance |
| Gaming Activity Logs | 3 years after account closure | Dispute resolution & license obligation |
| Support Communications | 3 years after resolution | Legitimate interest / legal claims |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent |
| Technical & Device Logs | 12 months from collection | Security & fraud prevention |
After the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.
55jj implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 55jj takes every reasonable step to protect your data, no digital platform can guarantee absolute security against all threats. You are responsible for keeping your account credentials confidential and for enabling two-factor authentication (2FA) on your 55jj account. Contact support immediately at [email protected] if you suspect any unauthorised access to your account.
As a 55jj player, you hold meaningful rights over your personal data. These rights are set out below. To exercise any of them, contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request.
55jj will respond to all data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days and will notify you accordingly. We will not charge a fee for reasonable requests, but may apply a reasonable administrative charge where requests are manifestly unfounded or excessive.
55jj uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following categories of cookies are used:
55jj does not use third-party advertising cookies or permit any advertising networks to place cookies on our platform. Your browsing activity on 55jj is not shared with advertisers. You can manage your cookie preferences through your browser settings or the 55jj cookie preference centre within your account settings.
55jj is strictly a platform for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. Registration requires CNIC verification, which serves as our primary mechanism for age confirmation.
Where we discover or have reasonable grounds to suspect that an account has been registered by a person under the age of 21, we will immediately suspend the account, freeze any associated funds pending investigation, and permanently close the account upon confirmation of underage registration. Any funds deposited by an underage player will be returned to the payment source after completion of our investigation.
Parents and guardians who believe that a minor may have registered a 55jj account should contact us immediately at [email protected]. We treat all such reports as high priority and will act within 24 hours of receiving a credible report. We also strongly recommend using parental controls and device-level restrictions to prevent minors from accessing online gambling platforms.
55jj operates under an international gaming license and as a result, certain personal data may be stored or processed on servers located outside of Pakistan. Where data is transferred internationally, 55jj ensures that appropriate safeguards are in place to protect your information to a standard equivalent to the protections described in this Privacy Policy.
Such safeguards include contractual data processing agreements with service providers that impose binding data protection obligations, and the use of data centres that maintain industry-standard security certifications. 55jj will not transfer your data to any jurisdiction that does not afford an adequate level of protection without first implementing the safeguards described above.
55jj reserves the right to update or revise this Privacy Policy at any time. When we make material changes to the way we collect, use, or share your personal data, we will notify you through one or more of the following channels: a prominent notice displayed on the platform upon your next login, an email to your registered address, or an SMS to your registered mobile number.
The "Last Updated" date displayed at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically to remain informed about how 55jj protects your information. Your continued use of the platform following notification of a material change constitutes your acknowledgement of the updated Privacy Policy.
If you have concerns about any proposed changes to this Policy, please contact us at [email protected] before the effective date of the change. Where a material change would significantly alter your rights or our obligations, we will provide a minimum of 14 days' advance notice before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that 55jj holds about you, please reach out to our data protection team using the contact details below. We aim to respond to all privacy-related enquiries within 5 business days.
Privacy & Data Protection Contact:
[email protected]
Subject Line:
Please use "Privacy Policy Enquiry" or "Data Rights Request" as your email subject for fastest routing to our compliance team.
Live Chat:
Available 24/7 on the 55jj platform. Urdu and English support agents on duty at all times. Average response: 3–5 minutes.
When submitting a data rights request, please include your registered account username and a clear description of your request to help us process it as efficiently as possible. For identity verification purposes, we may ask you to confirm your CNIC details before actioning certain requests.
From the moment you register to every PSL bet you place, these core privacy principles guide every data decision we make at 55jj.
All data transmitted between your device and 55jj is protected by TLS 1.3 encryption. Your CNIC details, JazzCash credentials, and account passwords never travel across the internet in plain text.
Our CNIC-based KYC process ensures that every 55jj account belongs to a verified, adult Pakistani player. This protects the community from fraud and ensures minors cannot access the platform.
55jj does not sell, rent, or share your personal data with advertisers or data brokers. Your gaming habits and personal information stay within the 55jj ecosystem — full stop.
Personal data and KYC documents are stored using AES-256 encryption at rest in secure, access-controlled data centres. Only authorised 55jj compliance staff can access your documents, and all access is logged.
You decide whether 55jj can send you PSL promos, bonus alerts, or World Cup campaign notifications. Opt in or out at any time through your account settings with immediate effect — no waiting, no runaround.
This Privacy Policy is written in plain English, not buried in legal jargon. We believe every Pakistani player deserves to understand exactly how their data is used — so we tell you clearly, upfront, and in full.
Now that you know exactly how 55jj safeguards your data, join thousands of Pakistani players enjoying PSL cricket betting, live casino, and top-rated slots on a platform you can genuinely trust.
21+ only. Gambling involves financial risk. Please play responsibly. If you need help, visit our Responsible Gaming page.